Policies

We are a small company committed to keeping exceptional theater and music opportunities accessible to everyone. Please let us know about unique circumstances.

CLASSES AND CAMPS

Play On! Studios reserves the right to cancel or adjust any class due to low enrollment.

With the exception of trial classes, parents/guardians are not invited to observe classes or camps. If there is a compelling reason for a parent/guardian to be present, please notify us, in advance, so that we can make arrangements to minimize distractions.

Refunds
Deposits for camps are non-refundable. Campers must cancel no later than one month prior to the first day to receive a refund on the remainder of their fee. Classes must be cancelled no later than one week prior to receive a full refund (minus a $50 processing fee). After these points, refunds are not available. We ask for a full session commitment, since we are rehearsing for a show. There is no pro-rating for missed days, although make-ups may be available in some circumstances.

Absences
If your child is going to miss a class or be late, please let us know as soon as possible via phone or email. We plan our classes in advance - in some cases very detailed rehearsal schedules - so it can be difficult for our teachers to get the most out of each class when there are unplanned absences. If your child misses 50% of classes or more without prior notice, we reserve the right to cancel your child’s enrollment. We appreciate your cooperation.

Attire
Students/campers should wear comfortable clothes that they can move in. Skirts and dresses are fine, but wear leggings or shorts underneath. Please wear shoes appropriate for movement/dancing (sneakers or sandals that strap onto your feet). No flip flops or crocs please. 

Cancellations
Should school be cancelled due to snow or subway closures, Play On! Studios will also cancel their programming. If schools and transit are open, we strive to remain open as well. Students will be informed about class cancellations as soon as possible, usually via email.

Hate Speech/Bullying
Play On! Studios has a zero tolerance policy when it comes to hate speech and bullying. If any student is found using hate speech during class or camp, they will be ejected from the program without a refund.